Shipping Policy

Last Updated: July 3, 2026

Thank you for shopping with Rae's Rebootique.

Processing Time

Orders are typically processed and shipped within one (1) to three (3) business days after payment has been received and verified.

Orders are not processed on weekends or federal holidays.

Shipping Area

At this time, standard website checkout is intended for customers located within the contiguous United States only.

Alaska, Hawaii, and International Shipping

Customers outside the contiguous United States, including Alaska and Hawaii, should contact us before purchasing to discuss shipping options and additional shipping charges.

Local Pickup

Local pickup may be available in Winsted, by prior arrangement.

Customers interested in local pickup should contact us before purchasing.

Delivery

Delivery dates are estimates only and are not guaranteed.

We are not responsible for delays caused by carriers, weather conditions, natural disasters, labor disruptions, or circumstances beyond our control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

We are not responsible for delays, losses, or additional costs resulting from incorrect or incomplete shipping addresses provided by the customer.

Lost or Damaged Packages

If a package is damaged in transit, customers will need to file a claim directly with USPS which includes up to $100 in insurance. If the item's purchase price exceeds this, additional insurance was purchased for the package to cover the full value.

To file a claim, the carrier requires